Keeping a client's SAM.gov registration current: what a bookkeeper or office manager can do in Firmenza
How a bookkeeper, office manager or accountant keeps a client's SAM.gov registration current with a free Firmenza account: the watch list, the reminders the client can add you to, and the shared report.
Updated
A bookkeeper or office manager can keep a client's SAM.gov registration current from their own free Firmenza account: watch the registration by its UEI, get the reminders before its expiration date, and send the client the report's link. The client's own account can add you to a registration's reminders too, and you confirm by email before anything else is sent to you. Nothing here needs the client's Login.gov password or codes, and nobody helping should ask for them.
Your first order is free if you send it by November 30. Sign up by then and Pro is free too. See what is included
Can I keep a client's registration current from my own Firmenza account?
Yes. A Firmenza account is free, and you sign in with a link we email you, so there is no password to remember. Your Firmenza account explains the sign-in, the language setting and the rest of the account page.
On your watch list page, Watch another registration takes the client's UEI, the twelve-character ID on their SAM.gov entity record, and you can give the row a nickname that only you see. You can also add a registration from its health check report. The page says how many registrations the list holds.
Our check then runs every day, re-reading the registrations closest to their expiration date first. Each watched registration shows the expiration date from the public record and when we last read it, with a calendar file for your own calendar. Reminders come to you before the expiration date, starting 75 days before it, and your watch list page says which days. A read can bring news as well: the registration expired, its status changed, it is Active again, it was renewed, or a watched detail of the record changed. Your watch list and reminders goes through every email the watch sends.
You can watch more than one client's registration on one list, and pause or resume your alerts from your account page without losing the account.
How does the client add me to their registration's reminders?
If the client watches their own registration, their watch card has Who else gets reminders, where they can add up to three more people, such as whoever handles SAM.gov for the business now. They enter your email address, a name only they see, and the language of your emails, English or Spanish.
You get one email with a link to confirm, and nothing else until you confirm. After that you get that registration's reminders and status emails, even while the client's own alerts are paused. Every email you get carries its own link to stop, which stops that registration's emails to you and nothing else, and the client can remove you from the list at any time.
The two routes work together. On your own list, you choose what to watch and which days to be reminded on; as someone the client added, you get the same reminders they get for that registration, in the language they chose for you.
What does the shared report give the client?
The free health check needs no account. You type the client's legal name or UEI and the report reads the public SAM.gov record: whether the registration is active, when it expires, whether it could be found, and what is missing or needs attention, most important first. The report says it is a rules-based check of public SAM.gov data and contains no AI-generated text.
Under Share, print, or save this report, Copy link gives you the report's address to send to the client, and Email me this report sends the link to an address. The report can be printed or saved as a PDF from the same place, with the expiration date added to a calendar. The link is not indexed by search engines, and the report reads the same for the client as it does for you. What the Firmenza health report checks lists every finding.
Two things to say to a client before they read one. When the public record cannot be found, the report says the registration was not found or opted out of public display, and it never says a business is unregistered. And a report shows only the public record. A registration or renewal still in review, the certification answers, tax and bank details, size status and anything inside the SAM.gov account are not in it, and the report says so in What this report can and cannot tell you.
What do I do when the client's renewal comes up?
From 75 days before the expiration date, the dashboard and the watch list show a short checklist, Get ready to renew, and the reminders in that window link to it. It lists things to check with the client. They are a change to the business since the last registration, whether the business's Entity Administrator is still with it, and that the legal name and physical address still match the formation documents where the business has them. Then that the taxpayer name and number match what the IRS holds, the banking details, the points of contact and the NAICS codes. Beside several of them it shows what the public record said on our last read, with the date. The ticks are your own notes, and nothing is asked for.
The renewal itself belongs to the business. Its owner gives their answers and signatures in Firmenza, and we complete the renewal from those answers. How renewal works says what a renewal involves, in the business's own terms, and Letting someone help says what a helper can and cannot do for them.
If you use Ask Firmenza, the AI assistant on every page, your account page's How the assistant answers you has a choice that fits this work, I'm helping someone else with their business's registration. The choices ask the assistant to change how it words its answers to you, not what they say.
What should I never be asked for?
The client's Login.gov username, password, a code from their phone, or a one-time passcode SAM.gov emailed them. Nothing in Firmenza asks you for any of those, and a request for them from anyone else tells you enough about the person asking. The same holds the other way: your own sign-in to Firmenza is a link emailed to you, and there is no password of yours to share.
Somebody who offers to be the business's Entity Administrator is offering something the role does not allow, because it has to be held inside the business. A helper keeps the registration watched, keeps the client informed, and keeps the client's own records ready; the business's answers and statements stay the business's.
Free help also exists: APEX Accelerators (DoD-funded, free) and the Federal Service Desk will help you at no charge. We built Firmenza to be useful alongside them.
Read next
Check your own record
The free health check reads the public SAM.gov record and tells you what it says — status, expiration date, and what is worth a second look.